Love Lacy support
Need help? Keep it simple.
Orders, product questions, shipping, returns, or a quick check before you buy. Send the note; we will keep the reply clear and discreet.
Support hours
Monday-Friday, 9:00 AM-5:00 PM Pacific Time. Most messages receive a reply within 1-2 business days.
Order help
Include your order number and checkout email so we can find things quickly.
Product questions
Ask about materials, product details, use notes, or anything you want to know before ordering.
Returns & delivery
Send photos if an item arrived damaged or incorrect so we can help resolve it.
Before you send
The fastest note includes:
- Your order number, if you have one
- The email address used at checkout
- What you need help with
- Photos for damaged, defective, or incorrect items
Ready when you are.
Email Love Lacy